Cancellation and Refund Policy

Last Updated: November 20, 2024

At All Around Adventure Fishing Charters, we prioritize our customers’ satisfaction by providing transparent policies for cancellations, refunds, and rescheduling. These policies are designed to ensure fairness and clarity for all parties involved.

1. Cancellation Policy

Cancellations by Customers

Fishing Charters

• 48+ Hours Before Scheduled Departure:
  • Full refund of the deposit.
• 24-48 Hours Before Scheduled Departure:
  • 50% refund of the deposit.
• Within 24 Hours of Scheduled Departure:
  • No refund, unless cancellation is due to extreme weather or unforeseen circumstances approved by us.

Merchandise or Products

• Orders for physical products can be canceled for a full refund if the request is received before the order has shipped.
• Digital product cancellations are permitted only if the product has not yet been delivered.

Cancellations by All Around Adventure

• If we must cancel a fishing charter due to weather, mechanical issues, or other factors beyond our control, you will be offered the following options:
  • Reschedule: A new date for your charter at no additional cost.
  • Full Refund: Return of your deposit or full payment.

2. Refund Policy

Refund Eligibility

• Refunds are processed for cancellations, damaged or defective products, and errors made by us during the order process.
• Refunds will not be issued for “no-shows” or failure to meet at the designated departure location on time.

Refund Timeframes

• Refunds are typically processed within 5-7 business days after approval.
• Refunds will be credited to the original payment method. Additional time may be required depending on your financial institution.

3. Rescheduling Policy

Fishing Charters

• Customers may request to reschedule their charter at no additional cost if the request is made 48+ hours before the scheduled departure.
• Rescheduling requests made within 24-48 hours of departure are subject to availability and may incur a rescheduling fee.
• Rescheduling within 24 hours is not permitted unless due to extreme weather or emergencies approved by us.