Data Retention Policy

Last Updated: November 24, 2024

At All Around Adventure Fishing Charters, we are committed to protecting your personal data and ensuring transparency regarding how long we retain your information. This Data Retention Policy outlines the types of data we collect, how long we store it, and the measures we take to securely manage your information.

1. Purpose of Data Retention

We retain personal data to:

• Provide our services, including booking, payment processing, and customer support.
• Comply with legal and regulatory requirements.
• Improve our services and customer experience.
• Resolve disputes and enforce our agreements.

2. Types of Data Collected and Retention Periods

Customer Information

• Data Collected: Name, email address, phone number, and payment details.
• Retention Period: Retained for up to 7 years to comply with tax and financial reporting obligations.

Booking Records

• Data Collected: Charter details, passenger information, and payment history.
• Retention Period: Retained for up to 7 years for audit and legal purposes.

Marketing Data

• Data Collected: Email addresses and preferences for receiving newsletters or promotions.
• Retention Period: Retained until you opt out or withdraw consent.

Website Usage Data

• Data Collected: IP address, browser type, pages visited, and other analytics data.
• Retention Period: Retained for up to 26 months for performance analysis and improvement.

3. Secure Disposal of Data

Once the retention period expires, personal data is securely deleted or anonymized. This includes:

• Electronic Data: Permanently deleting data from servers and backups.
• Physical Records: Shredding or securely disposing of paper documents.

4. Legal and Regulatory Compliance

We retain data in accordance with applicable laws, including:

• Tax Regulations: To meet obligations under federal and state tax laws.
• Consumer Protection Laws: To resolve disputes or claims.
• Data Protection Laws: To comply with GDPR, CCPA, and other applicable data protection regulations.

5. Your Data Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Restriction: Request limitations on how your data is processed.

To exercise your rights, contact us at allaroundkeywest@gmail.com.

6. Third-Party Data Processors

We work with trusted third-party providers for services such as:

• Payment Processing: Securely handling payments and refunds.
• Marketing Tools: Sending newsletters and promotions.
• Analytics Platforms: Monitoring website performance and usage trends.

These providers are required to comply with our data protection standards and retention policies.

7. Policy Updates

We may update this Data Retention Policy from time to time to reflect changes in legal requirements or business practices. The “Last Updated” date at the top of this page indicates the most recent revision.

8. Contact Information

For questions or concerns about this Data Retention Policy, contact us:

• Email: allaroundkeywest@gmail.com
• Phone: 786-933-0177
• Address: All Around Adventure Fishing Charters 5950 Peninsular Ave Key West, FL 33040 United States

Thank you for trusting All Around Adventure Fishing Charters with your personal data. We are committed to maintaining your privacy and ensuring the security of your information.